SGIPPING & RETURNS

Shipping Information

We offer fast and reliable shipping across Australia.

  • Free Express Shipping on all orders over AUD $100.

Orders under AUD $100:

  • Standard Shipping: $15 (3–6 business days)
  • Express Shipping: $20 (1–3 business days)

All orders are processed within 1–2 business days. Once dispatched, you’ll receive a tracking number via email.

Please note: We currently ship within Australia only.

Returns & Exchanges

We want you to love your new eyewear. If for any reason you’re not completely satisfied, you can return your order within 14 days of delivery for a full refund or exchange, provided:

  • Proof of purchase is included.
  • The item is unused, in original condition。
  • With all packaging and tags.

How to return:

  1. Contact us at info@hazazs.com with your order number.
  2. We’ll provide you with return instructions.
  3. Ship the item back using a trackable method (return postage is at the customer’s expense).

Refunds will be processed to the original payment method within 10-15 business days after we receive your return.