1. Where do you ship to?
We currently ship Australia-wide. For full details, check our Shipping & Returns page.
2. How much is shipping?
- Free Express Shipping for orders over AUD $100.
- Orders under AUD $100:
Standard Shipping: $15
Express Shipping: $20
3. How long will delivery take?
- Standard: 3–6 business days
- Express: 1–3 business days
We process orders within 1–2 business days and provide tracking details via email.
4. Are all lenses polarized?
Yes! All of our sunglasses come with polarized lenses with full UV400 protection, designed to reduce glare and protect your eyes from harmful UV rays.
5. What is your returns policy?
We accept returns or exchanges within 14 days of delivery for unused items in original condition. For instructions, visit our Returns Policy.
6. Do you offer a warranty?
Yes, all eyewear comes with a 12-month manufacturer’s warranty, covering material and workmanship defects. Learn more on our Warranty page.
7. How can I contact you?
Email us at info@hazazs.com or visit our Contact page. We’ll respond within 1–2 business days.
